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Ticketing

Ticketing solution

Providing a reliable, flexible solution to many operations, Ticketing saves time and money for the attraction, venue and event industries. The system can also be implemented within non-event businesses such as hospitality, car parking, services and many more.

Gain full control with the flexible Ticketing solution

The intuitive functionality allows for unlimited ticket types to be created, whether you’re running a single event site with standard entry tickets or a large multi-site attraction with season passes and membership options. Services and retail businesses can utilise the system to sell pre-booked appointments and session slots, giving a streamlined customer journey. This flexibility means you can develop ticket tariffs as complex as you require; from variable date or time tariffs and the ability to set member-only prices to discounts on multiple ticket sales and bespoke purchasing journey fields. The Ticketing solution can be seamlessly integrated with your existing TouchTakeaway, ByTable, TouchPoint and SelfService software, making it both easily recognisable and intuitive for your customers.

Benefits To Your Business

• For seated venues such as theatres and stadiums, a fully customisable seating plan creator is available to further enhance the comprehensive Ticketing solution. • All ticket and sales data is stored securely in TouchOffice Web+, giving you peace of mind and access to historical insights for tracking and comparing performances. • Each ticket QR code is encrypted and can never be regenerated; meaning if a ticket is lost or stolen, it can easily be deactivated to avoid fraudulent re-sale or attempted redemption. • Define variable ticket types and prices per date, event, or even timed session, giving full flexibility during popular, high-footfall periods. • To further help you improve the efficiency of your operations, a companion Entry Ticket Scanner app has been designed specifically to be used alongside the Ticketing solution. • Easily scan and validate tickets in or out through QR codes via your tills or mobile device’s camera using the Entry Ticket Scanner app. • Access tickets easily via in-built search functions and quickly view ticket validity details in seconds.

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Features

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Cloud Management

Full integration with TouchOffice Web+ gives you access to cloud-based live reporting, programming and management; anytime, anywhere.

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Customisable designs

Stay true to your band by setting custom ticket designs. From entry to events and attractions to car parking, your digital and physical tickets will be instantly recognisable.

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Flexible ticket criteria

Set capacities, scan limitations and additional rules by various metrics. From ticket snd customer types to events, dates, times, sessions and more.

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Intelligent reporting

Keep quick track of ticket sales and plan resources ahead with the dedicated Ticketing calendar view; giving you sight of sales. per event, day, month or year.

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Membership capability

Configure data requests during the purchase journey such as season passes to include custom fields; from date of birth to height and even images for easy identification.

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Multi-channel sales

Ticketing is compatible with sales across TouchPoint tills, TouchTakeaway webshops, ByTable apps and even via SelfService kiosks.

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Streamline upgrades

Define upgrade paths from one ticket type to another, giving flexibility for customers to upgrade entry tickets to season passes, VIP packages and more.

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Unlimited Tickets

Running multiple events and multi-site operations at the same time is made simple with flexible ticket structures and unlimited ticket types.

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Versatile

Not just an intelligent solution for attractions, events and venues, Ticketing’s versatility makes it ideal for pub events, car parking and so much more.

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Addwell EPoS Solutions

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