TouchPoint

Front of House EPoS Software

TouchPoint is effortless to use, reliable and proven over two decades. Today’s TouchPoint is more powerful than ever and is trusted worldwide by businesses to perform how they need it, when they need it. It is simple to operate and easy to learn, so staff can begin making sales with minimal training. From multi-site restaurant chains to independent retailers, TouchPoint is designed for any business in any sector. Pubs, restaurants and hotels are often now much alike, garden centres have cafes as well as retail outlets and golf clubs have members bars as well as pro shops; all can use the same TouchPoint till system across the entire estate.

Benefits To Your Business

Intuitive keyboard layouts for easy navigation and simple for staff to operate.
Make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen without a reliance on the internet.
Accounts details are integrated into the till so you know your customers and where they are spending their money.
Run targeted promotions and point schemes, create vouchers and gift cards that will keep your customers coming back time and again.
Entice customers with a range of promotional features: Mix & Match offers, Happy Hours, Set Menus and Discount Vouchers.
Capture start and end times for employees shift work to record working hours to assist with payroll administration.
Integrated CCTV syncs with the audit trail, meaning you get operation information overlaid on CCTV playback. See what’s happening at the till and by whom.

TouchPoint has more features and flexibility than ever

simple to use

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Easy To Use

A touch screen till with simple keyboard layouts for easy navigation. Button colours and graphics can be customised, and a graphical table plan. The till is simple for staff to learn and operate.

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Intelligent

Rely on TouchPoint to ask the right questions at the right time so you know sales opportunities aren’t being missed. When an item is scanned TouchPoint prompts staff to talk about offers and deals.

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Versatile & Customisable

The EPoS system is packed with a variety of features that fit your business and if that isn’t enough, additional features can be created to your bespoke requirements.

Scalability

The till system can be adapted to your business: from a single touch screen till in a small shop to a multi-site business operating many tills. When you choose our TouchPoint touch screen till software you can take your pick of a host of great add-on packages. Our Electronic Point of Sale product solutions complement each other and you can combine them to meet the specific requirements of your business.

Security

Most business owners will be aware of theft that comes from outside sources, and will normally have processes in place to monitor and combat theft by customers. However, a business can also be impacted by the actions from those within. Insider theft is often harder to tackle because it can go undetected. TouchPoint will help you detect, deter and mitigate threat of fraud.

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Secure Sign On

Staff can sign onto TouchPoint securely with fingerprint, iButton, magnetic or Mifare card sign on.

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CCTV Integration

TouchPoint integrates with your CCTV displaying transaction information.

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Clerk Audit Trail

All clerk operations are recorded within the system’s Journal. Identify training issues and make sure the right buttons are being pressed.

Ease of use

The till system can be adapted to your business: from a single touch screen till in a small shop to a multi-site business operating many tills. When you choose our TouchPoint touch screen till software you can take your pick of a host of great add-on packages. Our Electronic Point of Sale product solutions complement each other and you can combine them to meet the specific requirements of your business.

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Graphical Table Plan

Visual representation of service areas with multiple levels and numbered tables.

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Product Image Buttons

Identify products by it’s picture without reading the button name.

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Clerk Language Selection

Change language for the operator that signs on to the system.

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Kitchen Translation

Orders can be printed or displayed in the kitchen in a secondary language for when kitchen staff are predominantly non-native readers.

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Prompts To Upsell

Create upselling suggestions when specific products are sold.

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Stock Count On Sales Screen

Show stock quantities on product buttons for specials and other limited quantity items.

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Inhibit Sales Of Low Stock Items

Prevent sales of products when their stock limits are reached.

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Split Bill

Takes the pressure off staff, automatically calculate split bill values.

Reliability

Keep on working, when things get challenging

TouchPoint ensures your business keeps trading even during unforeseen events. There is no reliance on the internet; if your broadband fails you can continue to make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen. If the power fails, your data is safe and even the last transaction is stored securely. Bottom line – you can rely on TouchPoint.

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No Internet Connection

Make sales, float clerks, use and pay off tables, split a bill and print orders directly into the kitchen without a reliance on the internet.

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Power Cut

Sales are stored locally, so in the event of a power cut you’ll find you haven’t lost any data.

Customer Loyalty

Reward Customers with loyalty schemes that come as standard

Accounts details are integrated into the till so you know your customers and where they are spending their money. Run targeted promotions and point schemes, create vouchers and gift cards that will keep your customers coming back time and again. TouchPoint sets the standard for the management of loyalty and discount schemes. Use it to oversee reward points and money-off initiatives at no extra cost: it's already included in the system. TouchPoint can also build a purchase history for customers and will manage customer account balances. All that adds up to maximised sales and improved targeting. Combine a TouchPoint till system with ICRTouch's add-on TouchLoyalty software and you'll gain a host of extra features specifically designed to boost trade. Together they will allow you to set up and manage much more complex loyalty schemes.

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Points Schemes

Collected on value of a sale, or on specific products for a deferred discount or in exchange for a product at a later date.

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Discounts

Provide a discount rate for purchases on a whole sale or specific products.

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Loyalty Prices

Shift to a different price list for product specific discounts.

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Gift Cards

Create gift cards of any value to use against a transaction.

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Photo ID

Ensure that loyalty cards are used by the right person with photo verification at the till.

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Cashless

Add funds to an account for cashless environments such as a canteen, leisure centre or members club.

Promotions

Entice customers with a range of promotional features.

Run targeted promotions and point schemes, create vouchers and gift cards that will keep your customers coming back time and again.

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Mix & Match Offers

Includes discounts, Buy-One-Get-One-Free, discounted cheapest item, as well as set price promotions.

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Happy Hours

Schedule automatic ‘happy hour’ price changes.

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Set Menus

Set price for two, three or more course meals.

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Vouchers

Discount vouchers and codes can be used for promotional campaigns.

Staff Management

Keep an eye activity and save administration time with employee management features.

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Clock In & Out

Capture start and end times for employees shift work to record working hours to assist with payroll administration.

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Clerk Audit Trail

All clerk operations are recorded within the system’s Journal. Identify training issues and make sure the right buttons are being pressed.

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Secure Operator Sign On

Unique sign-on methods include unique sign-on number, iButton, magnetic card, RFID and biometrics. Ensure users only access their allocated features, and monitor operations with the audit trail.

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Staff Incentives

Incentive best performing staff, and keep track using the standard reports.

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Integrated CCTV

Integrated CCTV syncs with the audit trail, meaning you get operation information overlaid on CCTV playback. See what’s happening at the till and by whom.

Safety Information

Prompts and checks to staff help you inform and safeguard you and your customers

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Allergen Info

Allergen information can be held against each product, and is highlighted on-screen at the point of sale.

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Age Verification

Reminders to operators to check the age of the customer for specific products, such as alcohol, tobacco or door entry.

Customise For Your Business

Add-ons and bespoke features can help you work the way you need to.

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Add-On Features

Add-on applications and scripts can change or add features to work they way your business does. Choose from the application list or commission your own.

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Card Payments

Eliminate double keying mistakes, the correct amount is charged to the customer and shown automatically in financial reports.

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Hotel Systems

Integrates with many well known hotel software packages, so that bar and restaurant sales can be added to the room balance.

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Kitchen Printers And Displays

Print orders seamlessly in the kitchen and bar or send to kitchen management screens.

Integration with global payment systems

For the complete EPoS package, an EFT solution is a must-have addition for payment transactions on your TouchPoint till system. ICRTouch have partnered with only the best providers to ensure you get a quality, fast and secure transaction every time, allowing your customers to pay how they want to pay, whether that's chip & pin, contactless, or online.

PaymentSense – UK & Ireland

PaymentSense will completely change the way you take payments. It creates a seamless link between your Touchpoint EPoS and card machine, making it quick and

Sage Pay – UK & Ireland

Sage Pay is the all-in-one card payment solution provided and supported by ICRTouch. Take payments via credit or debit card on a selection of Verifone

TouchPoint

Front of House EPoS Software

Download Brochure

Benefits To Your Business

TouchPoint has more features and flexibility than ever

simple to use

grip-horizontal

brain

window-restore

Scalability

Security

fingerprint

video

user-edit

Ease of use

border-all

image

language

language

cart-plus

cubes

times-circle

file-invoice

Reliability

Keep on working, when things get challenging

wifi

battery-empty

Customer Loyalty

Reward Customers with loyalty schemes that come as standard

star-half-alt

percent

user-tag

gifts

id-card-alt

credit-card

Promotions

Entice customers with a range of promotional features.

Run targeted promotions and point schemes, create vouchers and gift cards that will keep your customers coming back time and again.

boxes

smile-beam

utensils

percent

Staff Management

Keep an eye activity and save administration time with employee management features.

user-clock

user-edit

fingerprint

user-check

video

Safety Information

Prompts and checks to staff help you inform and safeguard you and your customers

allergies

passport

Customise For Your Business

Add-ons and bespoke features can help you work the way you need to.

folder-plus

credit-card

hotel

print

Integration with global payment systems

PaymentSense – UK & Ireland

Sage Pay – UK & Ireland